You have up to a full year to complete the coursework so you can progress through the course at your own pace. We provide open enrollment, meaning you can start the class at anytime.
|Chapter 1 – Why Become a Travel Agent?|
Why Become a Travel Agent?
Who Are Travel Agents?
Travel Agent Specialization and Your Future
|Chapter 2 – Building Blocks of the Travel Industry|
Global Distribution Systems
Packaging Vacation Components
|Chapter 3 – Travel Consultants – Vacation Specialists|
Planning Dreams and Making Memories
|Chapter 4 – Popular Vacation Destinations|
Sun and Sand (Caribbean and Mexican Resorts)
Sun and Surf (Caribbean, Alaskan, and River Cruises)
Apple Pie (USA)
Shepherd’s Pie (Europe)
AAAAA (Asia, Africa, Australia, Antarctica, and South and Central America)
|Chapter 5 – Specializations|
Honeymoons and Destination Weddings
Family Travel or Disney Specialist
|Chapter 6 – Corporate Travel Specialists|
|Chapter 7 – Show Me (Us) the Money!|
How Do Travel Agencies Make Money?
Service Fees and Consulting Fees
When Will Travel Providers Pay Commissions?
How Customers Pay for Travel
So, How Are Travel Agents Paid?
|Chapter 8 – Sales, Customer Service and Relationships|
Closing the Sale
Maximizing Income and Covering the Extras for Travelers
Know Your Customers
|Chapter 9 – Travel Insurance|
What is travel insurance and what does it cover?
Why is travel insurance good for the client, and for the travel agent?
When should travel insurance be sold?
Who sells travel insurance?
What else do you need to know about travel insurance?
|Chapter 10 – Passports and Visas|
What is a Passport?
What is a Passport Card?
What is a Visa?
|Chapter 11 – Avoiding Fraud and Scams|
Credit Card Scams
Travel Agent Card Mills
Too Good to Be True? Probably.
|Chapter 12 – Travel Agent Benefits|
Travel Agent Rates, Discounts, and Perks
Travel Agent Qualifications: Special Rates and Discounts
Perks from Vacation Venders
|Chapter 13 – How to Find Customers and Grow Into a Superstar Agent|
Utilize the Best Systems
Network with Your Existing Contacts
Never Stop Learning
Attend Industry Events
Words of Wisdom
|Chapter 14 – I’ve Learned a Lot. Now What?|
|Chapter 15 – Final Project|
How to Qualify a Client